Privacy Policy

Glow Worm Bicycles would like to share with you its policies that protect customers during information gathering practices.

Your personal information
Glow Worm Bicycles does not sell or rent your personal information to third parties.
We will only release account and other personal information if we believe it is appropriate to enforce or apply our terms and conditions; or protect the rights, property, or safety of Glow Worm Bicycles, our users, or others. We may also release your information if required by law.

Email
We send emails throughout the purchasing process to purchasers of our products and other Newsletter emails you might elect to receive. Email is used as a means of receiving feedback and we welcome your questions or comments via email.

Changing Your Personal Information
Glow Worm Bicycles allows you to change your personal information by logging onto the website and making any changes.

Your Password
You are responsible for all actions taken with your user name, email address and password. It is advised you do not disclose your password to anyone else.

Your Credit Card Security
We work hard to protect the security of your credit card information by only using recognised security systems and practices, including encrypted payment processes.

Other information we collect
We collect and use additional information to carry out internal research on our users' demographics and their lifestyle, so that we can continually improve our products. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address. Also included in this is any information that you provide directly to us, such as feedback about your use of one of our products. This information may be kept by Glow Worm Bicycles in a file specific to you, in the case that you provide direct correspondence.

Please contact us if you require any more information on our privacy policy.