Open Monday-Friday 9am-5pm (Sat-Sun closed)
To request a service booking, please fill out the form below and we will get back to you:
Electric Bikes
VIP Price: From $250
Regular Price: From $340
All electric bikes need regular servicing in order to keep them safe and performing well. We're here to ensure that your electric bike is regularly serviced to our high standards. We are an authorised dealer for Bosch, Shimano, Bafang & Ezee electric systems. We service all electric bikes that we've sold & some other brands. Refer to FAQ below.
Electric Cargo Bikes
VIP Price: From $300
Regular Price: From $400
We have a fully equipped workshop designed for electric cargo bikes & our mechanics have extensive experience servicing all major electric cargo bike brands. We are an authorised dealer for Tern, Benno, Yuba, Cannondale & Wombat electric cargo bikes. We recommend that a regularly used e-bike (especially a commuter or cargo bike) receive a general service at least annually.
Repairs
Quote
If your ebike has an unexpected issue that falls outside the scope of a general service such as a mechanical fault or electrical issue, we'll provide you with a quote for repair. Our minimum charge for electrical diagnosis or repair is $100, regardless of whether we are able to fix the issue.
General Se rvice Inclusions
- Inspection and assessment of bike condition
- Checking electrical operation of the bike (battery, motor, display, pedal assist and lights) and replacement of faulty electrical components, including cables, plugs and terminals (labour only, additional charge for parts)
- Drivetrain adjustment, cleaning and lubrication
- Brake adjustment. For hydraulic disc brakes, this includes cleaning, lubricating, adjustment, hydraulic oil top up and a quick or full bleed if required
- Wheel dish and true to ensure wheels are straight and centred
- Replacement of worn mechanical parts including tyres, brake pads, brake rotors, chain and cassette (labour only, additional charge for parts)
- Bolt check and test ride
Booking Process
We prioritise pre-booked services & Glow Worm VIPs.
Aside from tube changes, we cannot accommodate on-the-spot repairs.
We recommend booking ahead as our workshop is routinely booked weeks in advance.
Fill out the form above, or contact us by phone, email or SMS to book in your service.